Effective from: October 2022 | Last Updated on: March 2025

Hey, from Happyranks, a digital marketing agency dedicated to helping businesses grow online.

These Terms & Conditions (the “Agreement”) govern your (“Client,” “you,” or “your”) use of and access to the services provided by Happyranks (“Company,” “we,” “us,” or “our”), including but not limited to Website Design, Development & Maintenance, Search Engine Optimization (SEO), Social Media Management, Cold Email Outreach Campaigns, Ad Campaigns Management, and any other services we offer (collectively, the “Services”). By purchasing or using any of our Services, you agree to be bound by these Terms & Conditions.

1. Scope of Services

1.1 Website Design, Development & Maintenance

• We will design and develop your website according to the agreed project scope and specifications.

• We will provide maintenance services, including updates and security patches, as detailed in your selected plan.

• You are responsible for providing all necessary content, if any, (text, images, logos, etc.) and ensuring you have the legal right to use any materials you provide.

1.2 Search Engine Optimization (SEO)

• Our SEO Services focus on optimizing your website to improve its visibility on search engines.

• We do not guarantee specific search engine rankings or timeframes for ranking improvements, as algorithms and competitor activity can affect results.

• You agree to provide necessary website credentials, access, and information needed to perform SEO tasks.

1.3 Social Media Management

• We will manage your social media presence on the platforms specified in your plan (e.g., Facebook, Instagram, LinkedIn).

• We may create and schedule posts, monitor engagement, and optimize strategies.

• You must comply with each social media platform’s terms of service. We are not liable for any platform suspensions, bans, or policy changes.

1.4 Cold Email Outreach Campaigns

• We will plan and execute cold email campaigns to prospects based on your objectives.

• You are responsible for ensuring that any email lists provided to us are lawfully obtained and comply with applicable regulations (e.g., CAN-SPAM, GDPR).

• We do not guarantee response rates, conversions, or specific campaign outcomes.

1.5 Ad Campaigns Management

• We will manage advertising campaigns on platforms such as Google Ads, Facebook Ads, or other networks as specified in your plan.

• Ad spend is separate from our management fees and is billed directly to you or through a pre-agreed billing arrangement.

• We do not guarantee specific performance metrics, such as click-through rates or conversions. All campaigns are subject to each advertising platform’s policies.

1.6 All-in-One Bundle

• Our all-in-one bundle includes multiple Services (Website Development & Maintenance, SEO, Social Media Management, Cold Email Outreach, and Ad Campaigns Management) for a combined fee.

• All provisions in these Terms & Conditions apply to each included Service.

2. Client Responsibilities

2.1 Timely Provision of Materials
You agree to promptly provide all necessary information, materials, and approvals needed for us to perform the Services. Delays in providing these may affect project timelines and outcomes.

2.2 Compliance with Laws and Regulations
You represent and warrant that all content and data you provide, including email lists, are obtained and used in compliance with applicable laws, including but not limited to intellectual property, privacy, and spam regulations.

2.3 Access and Credentials
You agree to grant us the necessary access to your website(s), social media accounts, advertising accounts, and any relevant platforms to allow us to perform the Services.

3. Payment and Fees

3.1 Service Fees
All fees for the Services are detailed in the respective plan or proposal. Fees may include one-time setup costs, monthly retainers, or hourly charges, depending on the Service.

3.2 Payment Terms
Payment is due according to the billing cycle stated in your plan or invoice. We reserve the right to suspend Services if payments are not made in a timely manner.

3.3 Refund Policy
Unless otherwise stated, all payments are non-refundable once work has commenced. Any exceptions or refunds are at our sole discretion.

3.4 Late Payments
Late payments may incur additional charges or interest, in accordance with applicable laws.

4. Intellectual Property

4.1 Ownership of Deliverables

• Website designs, code, graphics, and other deliverables we create for you become your property upon full payment, unless otherwise agreed in writing.

• We reserve the right to use non-confidential work (e.g., design mockups) in our portfolio for marketing purposes, unless you specifically request otherwise in writing.

4.2 Third-Party Materials
Any third-party materials (e.g., stock images, plugins, software licenses) incorporated into your project are subject to their respective license terms. You are responsible for any licensing fees unless otherwise agreed.

5. Confidentiality

We agree to maintain the confidentiality of any proprietary or confidential information you provide to us in the course of performing the Services. You agree to do the same with any of our confidential information, including our pricing structures and proprietary methodologies.

6. Disclaimer of Warranties

6.1 No Guarantee of Results
We will make commercially reasonable efforts to perform the Services. However, we do not guarantee any specific outcomes, including search engine rankings, advertising ROI, social media engagement, or email open and response rates.

6.2 As-Is Basis
All Services are provided on an “as-is” and “as-available” basis. We disclaim any and all warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

7. Limitation of Liability

To the fullest extent permitted by law, neither we nor our affiliates, officers, employees, or agents shall be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, arising out of or related to this Agreement. Our total liability under this Agreement shall not exceed the fees you have paid for the Services in the preceding three (3) months.

8. Indemnification

You agree to indemnify, defend, and hold harmless [HappyRanks], its affiliates, and their respective directors, officers, employees, and agents from and against any and all claims, damages, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to:

• Your breach of any term in this Agreement.

• Your violation of any law or regulation, including spam and privacy laws.

• Your infringement or misappropriation of any intellectual property rights or violation of third-party rights.

9. Termination

9.1 Termination by Either Party
Either party may terminate this Agreement for convenience by providing written notice 30 days in advance.

9.2 Effect of Termination
Upon termination, all outstanding fees and expenses shall be immediately due and payable. We may also cease providing any Services. Any provisions intended by their nature to survive termination (e.g., Confidentiality, Limitation of Liability, Indemnification) shall remain in effect.

10. Dispute Resolution

10.1 Governing Law
This Agreement shall be governed by and construed in accordance with the laws of courts in Coimbatore, TN, India, without regard to conflict of law principles.

10.2 Arbitration
Any dispute arising from or related to this Agreement shall be resolved through binding arbitration in Coimbatore, TN, India, under the rules of law, and judgment on the award rendered by the arbitrator(s) may be entered in any court having jurisdiction.

11. Modifications

We reserve the right to modify these Terms & Conditions at any time. Any changes will be posted on our website with an updated “Last updated” date. Your continued use of our Services after the posting of changes constitutes your acceptance of such changes.

12. Entire Agreement

These Terms & Conditions, together with any written proposal or service agreement, constitute the entire agreement between you and Happyranks regarding the Services and supersede any prior or contemporaneous understandings and agreements.

Contact Us

If you have any questions about these Terms & Conditions, please contact us at:
Email: hello@happyranks.com

Acknowledgment
By accessing our website or engaging our services, you confirm that you have read, understood, and solely agreed to these Terms of Service.